Privacy Policy
Introduction
At Carmens Group we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at marketing@carmensgroup.com.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on the websites, express an interest in obtaining information about us or our products and services, when you participate in activities on the websites (such as posting messages in our online forums or entering competitions, contests, or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the websites, the choices you make, and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; job titles; contact preferences; and other similar information.
Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored securely.
How We Use Your Information
We use personal information collected via our websites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or fulfil a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
To Facilitate Account Creation and Logon Process: If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
To Post Testimonials: We post testimonials on our websites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at marketing@carmensgroup.com and be sure to include your name, testimonial location, and contact information.
Request Feedback: We may use your information to request feedback and to contact you about your use of our websites.
To Enable User-to-User Communications: We may use your information to enable user-to-user communications with each user's consent.
To Manage User Accounts: We may use your information for the purposes of managing our account and keeping it in working order.
To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To Protect Our Services: We may use your information as part of our efforts to keep our websites safe and secure (for example, for fraud monitoring and prevention).
To Enforce Our Terms, Conditions, and Policies for Business Purposes, to Comply with Legal and Regulatory Requirements or in Connection with Our Contract.
To Respond to Legal Requests and Prevent Harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the websites.
Administer Prize Draws and Competitions: We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
To Deliver and Facilitate Delivery of Services to the User: We may use your information to provide you with the requested service.
To Respond to User Inquiries/Offer Support to Users: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
To Send You Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time (see “Your Privacy Rights" below).
Deliver Targeted Advertising to You: We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
Will Your Information Be Shared with Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person